FAQ

Faq

NO.

You can make a booking without subscribing to the web site. You just need to follow the booking procedure until payment is completed. When the booking procedure is completed you will receive an email confirming the payment with a summary of the booking details.

On our website it’s possible to make payment with all major credit cards.

NO.

Because of issues concerning the organisation of bookings payment by bank transfer is not accepted on the web site. If you have particular concerns relating to payment, please contact us before making the booking.

YES.

All payments carried out on our site are processed via Stripe, an online payment platform that guarantees the highest standards of safety. No payment data is kept or shared on the site, apart from a unique code that identifies the operation.

Furthermore the site uses an SHTTP security certificate with encryption of data transmitted during the operation.

NO.

The additional services and wellbeing treatments can be purchased directly at the B&B. The exception to this is the airport/train shuttle service that has to be booked by phone or email after the booking is made.

YES.

Use of the swimming pool is reserved for B&B clients and included in the price of the stay.

YES.

Pet cats and dogs are allowed, on the condition that they do not disturb other guests.

YES.

All our guests can benefit from our WiFi service, be it within their room or in public areas. This service is included in the price of the stay.

NO.

The parking is public, it is not guarded and is located in front of the structure. Guests are requested not to leave items unattended inside the vehicles. The owner cannot be held responsible for the disappearance of items left unattended in parked cars.

NO.

Use of the pool is permitted during the summer – from June to September. Also during this period use of the pool may not be allowed due to unforeseen events (for example power cuts, extraordinary cleaning) or down to the weather.

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